La Crosse Alerts Mobile data can appear "stuck", where the LCD says Dry, but the software says Wet or N/C. While the system self-recovers, this is most commonly caused by a weak or bad battery. Proceed as follows:
- Remove the batteries from the sensor
- Press the button on the sensor 25 times (Important!, this drains residual power)
- Insert a new set of batteries, preferibly dated at least 7 years out
- power cycle the gateway
- along with removing sensor batteries (as above)