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Request Support

Tip:  Volume increased, so we are tuning.  Retry a few times to login; if in doubt, try a quiet time of day (e.g. early morning).
La Crosse Alerts folks: Welcome!  Please see this website's upgrade instructions.
Self Help - use menu, search or review resources.
Email Request (recommended)
Phone*:  608-785-7920
*copy & paste to dialer
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For best results please include:
  • Product:  La Crosse Alerts Mobile
  • Gateway Serial Number:  8 digits on reverse (e.g. 00172843)
  • Account Login: (e.g. myaccount@domain.com)
  • Specific Statement of the Problem:  easiest to remember the phrase "when I do A, the X does B" (e.g. when I A-powercycle, X- the gateway B-shows both lights flash red & green.)
Closed:  New Year's, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas.

Purchase

Service Plans - you can purchase or extend enhanced service online; see instructions.

Hardware - search internet for "La Crosse Alerts Mobile" or a specific item (e.g. TX60, TX70, TX71, C84612, WS-2816U, GW-1000U);  or visit our store.  For replacement parts, contact store customer service or call 608-785-7939.
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