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Hardware Warranty & Parts

All gateways make a low sound. The gateway is not POE (power-over-ethernet).

The gateway shows a series of lights. If the gateway is not working as indicated and:
  • if less than 1 year old, file a support request:
http://www.lacrossetechnology.com/support/alerts/
  • if out-of-warranty, contact outlet customer service to purchase a replacement
http://www.lacrossetechnologyoutlet.com/customer-service
Additional probes are available at:
  • TX60 Dry Probe
  • TX60 Wet Probe
  • TX60 Wet-Threaded Probe
  • TX70 Water Detector Probe
Gateway GW-1000U a/c adapter is:
Class 2 Transformer
Model: KA12A050040023U
Input:   120v  AC 60Hz  55mA
Output: 20V  AC  100mA
Full warranty information is posted on the La Crosse Technology website.
© 2014-2015 La Crosse Technology Ltd.