Moving your TX60(s) to La Crosse Alerts Mobile gives you more data views with a mobile app and opens the option to add different types of environment monitoring sensors. To confirm your ability to migrate:
- the TX60 must not share a gateway with a Weather Direct forecast display (WD-#### or WA-####); gateways cannot share service across websites. If an issue, advise support in email.
- verify you meet Mobile use requirements (computer users, review the Browser option). Basically you may but are not required to use a mobile device.
Remove Weather Direct Registration
Login to your account at weatherdirect.com:
- Locate each TX60 under My Devices (left column), and open to see Your Temperature Sensors.
- Optional: print screen any alerts service dates shown for the sensor, with serial number.
- Click on the Delete button for each sensor (far right beyond Link Quality); respond OK to Are you sure?
- Locate the gateway under My Devices and open the Overview. No devices can remain registered to this gateway to move it.
- Click on the Delete Gateway button; respond OK to the Are you Sure prompt?.
Register on La Crosse Alerts Mobile
Registration gives 3 months of trial Enhanced service, see below if you have additional time due:
- Factory Reset all components.
- Register as a New User; review our setup video.
Requests to transfer remaining service on Weather Direct will be served first come, as time permits*:
*You will receive an email reply when service dates are updated (allow 5 business days).
- Enter an email request as Weather Direct support on the form. Make your first sentence - WD Key Transfer.
- Provide all of the following: 1. Weather Direct user name, 2. La Crosse Alerts Mobile user name, 3. Gateway Serial number, 4. Serial Numbers for each sensor you request transfer (must have at least 90 days left), and 5. Attach the optional print screens, if you have them.
*You will receive an email reply when service dates are updated (allow 5 business days).