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TX60/TX70/TX71 Sensor Troubleshoot

2/26/2015

 
To determine whether or not a sensor communicates effectively:
• Know the sensor interval
• Check the Gateway Last Seen in light of the interval (see illustration)
• Check Table readings are reasonable in light of the interval (see illustration).
• Check if you received a Not Connected email or text message
• Determine if the issue is no readings or sporadic readings.

If no more readings:
• Power cycle the components
• Wait at least 2X the interval and if still no updates
• Re-register only the sensor if the gateway red light is solid.  Re-register gateway and sensor if both are stale.

If sporadic readings:
• Power cycle the components
• Wait at least 2X the interval and if still sporadic
• Review placement of the sensor versus the gateway see sensor mounting.
Picture
Gateway Last Seen
Picture
Sensor Data

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