To determine whether or not a sensor communicates effectively: • Know the sensor interval • Check the Gateway Last Seen in light of the interval (see illustration) • Check Table readings are reasonable in light of the interval (see illustration). • Check if you received a Not Connected email or text message • Determine if the issue is no readings or sporadic readings. If no more readings: • Power cycle the components • Wait at least 2X the interval and if still no updates • Re-register only the sensor if the gateway red light is solid. Re-register gateway and sensor if both are stale. If sporadic readings: • Power cycle the components • Wait at least 2X the interval and if still sporadic • Review placement of the sensor versus the gateway see sensor mounting. |