Router* Trouble Checklist

• Verify you have a router (search model number on internet)
• Reboot all (modem, router, switch, PC); check PC retains internet service
• Check router has DHCP enabled to assign IPs
• Only 1 device should have DHCP enabled to avoid IP conflict
• Check router allows enough IPs for all location devices
• Check lease length to retain an IP is not too short
• Check if MAC filter is enabled; use static ip info to get gateway MAC address
• Check router port with another device to ensure good
• Add a switch if the router is out of LAN ports

*consult router documentation or vendor; we cannot guarantee all routers are compatible.  Experts may review our guide.