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3 Blink Resolution

  • power cycle the gateway, as a factory reset may end in 3 blinks
  • verify via DNS lookup* that box.weatherdirect.com returns 52.4.247.10
  • if router uses MAC filter, gateway IP must be in list
  • check DSL Issues (if applies) 
  • optional:  set static ip (requires Windows PC)
  • request support

*If your network allows: try mobile device tools (e.g. Android - Fing, LookupDNS; iOS6-Fing covers Mac Address need PC for nslookup; iOS7 DNS Lookup (we do not support 3rd party apps)

*Note: to try different DNS service, change on the router (affects all devices); for public DNS services (check eligibility) see Google Public DNS, OpenDNS, or DNS Advantage (consult vendor documentation)

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